Privacy notice
Overview
We (We, Our) safeguard your personal information. This Policy explains what we collect when you use NorvenVault (the Website), why we use it, how we share it, and the choices available to you. Contact: [email protected].
What we gather
We may collect technical data (such as IP address, device and browser type, pages viewed, timestamps, and crash logs) and information you provide (for example, name, email, and phone number when you ask to be connected to a third-party trading platform). Some technical data may not identify you.
You do not have to provide information, but without it we may be unable to connect you with partners or provide certain features. The Website is not aimed at children under 18; if we discover we have collected a child’s information, we will remove it promptly where required.
Purposes and lawful grounds
We process information to run the Website, answer enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in line with our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests and/or legal obligation as appropriate.
| Usual purpose | Usual legal basis | |
| 1 | Pass your details to a third-party platform you ask us to contact | Consent / steps before a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and business operations | Legitimate interests and/or legal requirement |
Sharing and cross-border transfers
We may share data with service providers who host, analyse or support the Website under confidentiality obligations; with third-party trading platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset sale. Data may be processed outside your country; where needed, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookies
We and our partners may use cookies and similar tools for essential operation, preferences, analytics and marketing where permitted. You can manage cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
| Essential only | Security, sessions, and core website functions. |
| Functional / analytics | Store preferences and track anonymised usage so we can improve the Website. |
Data retention, security, and external websites
We keep information only for as long as it is needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We use reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is consent-based. Users may contact the relevant state or federal authority where applicable. We may verify your identity before responding. We may update this Policy by publishing a new version on the Website.